Explore How Your Account Data Moves
When you open an account, we receive the details needed to create your login and complete phone verification before account access. During a DANA, OVO, GoPay or QRIS transaction, payment status and reference details may be connected to your account so we can match a request
-
1
with the correct wallet or bank transfer record. We use this data to provide access, check account activity, respond to support requests and protect the service from unauthorised use. Device signals such as browser type, operating system, session time and approximate network location may help us
-
2
identify unusual sign-ins, while cookies remember selected settings. We retain records only for the period needed for these purposes, account support and applicable legal duties. If you are in Surabaya or elsewhere in Indonesia, the same privacy choices apply through the account and support paths shown
-
3
on this site. Access depends on local law; where local law permits, you may ask us to see, correct or remove eligible personal data.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.